Pascale Zaraté, Amir Sakka, and Guy Camilleri fom University of Toulouse 1 Capitole presented a new article at the GDN 2019 (Group Decision and Negotiation Conferences) in Loughborough, UK, June 11-15 2019 (http://gdnconference.org/gdn2019/).
Title: UX Challenges in GDSS: An Experience Report
Authors: Amir Sakka, Gabriela Bosetti, Julián Grigera, Guy Camilleri, Alejandro Fernández, Pascale Zaraté, Sandro Bimonte, Lucile Sautot
First Online: 30 May 2019
Part of the Lecture Notes in Business Information Processing book series
(LNBIP, volume 351)
Abstract: In this paper we present a user experience report on a Group Decision Support System. The used system is a Collaborative framework called GRoUp Support (GRUS). The experience consists in three user tests
conducted in three different countries. While the locations are different, all three tests were run in the same conditions: same facilitator and tested process. In order to support the end-users. we teach the system in two different ways: a presentation of the system, and a video demonstrating how to use it. The main feedback of this
experience is that the teaching step for using Collaborative tools in mandatory. The experience was conducted in the context of decision-making in the agriculture domain.
GDSS User experience